Download playback requirements

  • We recommend always downloading on a stable internet connection and making sure there is enough free storage on your device before starting a download.
  • If you are having trouble downloading with Internet Explorer, please try installing Firefox or Chrome and then navigate back to the download link with one of those browsers. Some users have problems with security settings on Internet Explorer.
  • Please also make sure your computer will not go to sleep when the download is partially completed.
  • We recommend using the free VLC Player to playback our videos. It is available for Windows, Mac OS X, and Linux.

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