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Accessing your purchase

  • How to watch a Streaming Rental

    What do I need to watch a Streaming Rental? If you buy a Streaming Rental, you can watch the video direct...

    May 04, 2013 08:56AM BST
  • How do I download?

    What does Download-to-Own mean? If you buy a Download-to-Own video, you will receive a link to download t...

    Jan 11, 2014 09:13AM GMT
  • Do I need a Distrify account to make a purchase?

    No, you do not need to register or sign up for an account prior to making a purchase via a Distrify player. I...

    Jan 11, 2014 09:12AM GMT
  • I can't log in!

    I can't remember my password or can't find the welcome email. How do I log in? Whenever you make a purchase...

    May 04, 2013 08:56AM BST
  • Do I need to install Flash Player?

    No, you don't need Flash Player. Distrify's videos work on all modern devices, including iPad, iPhone, An...

    May 04, 2013 08:56AM BST
  • Merchandise FAQ

    Some sellers offer merchandise sales that may include DVDs, Blu-Rays, T-Shirts, Posters or other items. Some m...

    May 04, 2013 08:56AM BST
  • Can I watch via my Apple TV?

    There are various ways to watch Distrify films on your TV, and the Apple TV provides a convenient solution for...

    May 04, 2013 08:56AM BST
  • How do I use a Promo Code or Voucher?

    Click Rent or Buy to choose the movie or other product you would like to redeem the promo code on. If you're n...

    Jan 11, 2014 09:10AM GMT
  • How do I disconnect my Facebook account?

    If you've connected your Facebook account for signing in to Distrify and you later decide you want to disconne...

    Jan 11, 2014 09:09AM GMT
  • Will the stream be in HD quality?

    If the original video on our system is HD, it can play back in HD quality via instant streaming. However, unl...

    Jan 11, 2014 09:10AM GMT

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